About HTL Studio
HTL Studio was born from a lifelong passion for beauty. I always loved helping friends and family feel their most glamorous, and what started as a hobby quickly became a calling.
For me, it has never been about hair alone. It’s about the moment someone sees themselves in the mirror after a fresh set of extensions and stands a little taller. That confidence, self-love and feeling of stepping into who you are is what I fell in love with.
At the heart of everything we do is care: for our clients, for their hair, and for making everyone feel welcome and valued. Every service is bespoke, tailored to your hair, your needs and your goals, because no two clients are the same.
We never stop learning, so we can work confidently with every hair type and texture, using the healthiest and most advanced techniques to protect your hair as much as we transform it. Our hair is sourced from the best manufacturers, chosen after extensive research, so you receive only the highest quality.
HTL Studio is for everyone. Whether you’re brand new to extensions or have worn them for years, whether you want a subtle refresh or a dramatic transformation, you belong here. We care about your hair first, not just your extensions, so it thrives as well as looks good.
All we ask is that you value quality, care and craftsmanship as much as we do.
Yours sincerely,
Maria
Our Policy
*must be read before booking. By purchasing and booking you agree to our policy*
Payment
• A non-refundable deposit of £50 is required to confirm all bookings.
• The remaining balance is due on the day of your appointment, payable by cash or bank transfer.
Hair Orders
• All hair is ordered bespoke for each client, so hair purchases must be paid for in full at the time of order.
• Hair must be ordered in advance: at least 10 days before your appointment for tape-ins, and at least 14 days for K-tips and nano beads. Please book your appointment accordingly.
• Due to the bespoke nature of each order, hair is non-refundable and cannot be exchanged.
• A consultation will take place before your order is placed to ensure it is accurate and tailored to your needs.
Cancellations
• Your £50 deposit is non-refundable and secures your appointment time, which is reserved exclusively for you.
• Please provide at least 48 hours’ notice if you need to reschedule. In this case, your deposit can be transferred to your new date.
• Appointments cancelled or rescheduled with less than 48 hours’ notice, or missed entirely, will result in the deposit being forfeited. A new deposit will be required to rebook.
• If you are unwell, please let us know as soon as possible. In some cases, the deposit may be transferred or refunded at our discretion.
• If we need to cancel your appointment, your deposit will be refunded in full or transferred to a new date of your choice.
Lateness
• Arriving more than 15 minutes late may result in your appointment being shortened or cancelled.
• If your appointment is cancelled due to lateness, your deposit will be forfeited.
Guests and Children
• To keep the studio calm and focused, guests are not permitted during appointments.
• Children may be accommodated by exception, with prior notice, and subject to how busy the salon is on the day.
How to Prepare for Your Appointment
• Please arrive with your hair freshly washed and straightened.
• Do not use conditioner on the roots, and ensure no products or oils have been applied to your hair. The roots must be completely free of product for the extensions to adhere securely.
• Your natural hair must be at least 6 inches long.
• Please avoid blunt cuts before your appointment.
• If you are providing your own hair, it must be 100% human hair for a more realistic finish and easier maintenance.
• Our aftercare advice must be read prior to booking.
Health and Consultation
• Please complete your consultation form in full and let us know about any allergies, scalp conditions or sensitivities before your appointment.
Photos and Videos
• Photos and videos of before and afters may be taken during your appointment.
• These may be shared on social media to showcase our work.
• You do not need to show your face if you prefer not to, unless it is a model appointment.
Our Service Guarantee
• All services are non-refundable.
• If you are dissatisfied with your installation or have any concerns, please contact us within 1 to 2 weeks of your appointment, and we will resolve the matter free of charge where possible.
